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Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders made through our store.
1. Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may take slightly longer. We will notify you of any delays.
2. Shipping Methods & Delivery Time
We offer several shipping options depending on the product type and delivery location.
Estimated delivery times:
Standard Products: 2–5 business days
Heavy Products / Large Items: 3–7 business days
Fragile/Glass Products: 3–7 business days with special handling
Pickup (Store Pickup): Available within 1–2 business days
Delivery times may vary depending on destination, courier availability, and order volume.
3. Shipping Costs
Shipping costs are calculated automatically during checkout based on:
Product type (standard, heavy, fragile, etc.)
Shipping destination
Shipping method selected
The final shipping cost will be displayed before completing your order.
4. Order Tracking
Once your order has been shipped, you will receive a notification with tracking information (if available).
Some local deliveries may not include tracking numbers, depending on the courier.
5. Delivery Issues
If your order:
Arrives damaged
Does not arrive within the estimated time
Has missing items
Please contact our support team within 24–48 hours after delivery so we can assist you.
6. Incorrect Address
Customers are responsible for providing the correct delivery address.
If an order is shipped to the wrong address due to incorrect information provided at checkout, additional charges may apply for reshipping.
7. Pickup Orders
If you choose Pickup (in-store):
You will be notified when your order is ready.
Bring your confirmation message and ID when collecting.
8. International Shipping (If applicable)
International orders may be subject to:
Customs fees
Import taxes
Delivery delays
These charges are the responsibility of the customer.
9. Contact Us
If you have any questions about shipping or need assistance with your order, please contact our support team: